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Shipping & Returns

Shipping Policy

At Barks & Co., we believe in transparent shipping practices.

We offer a flat shipping fee of £6 with Royal Mail to ensure that your pet supplies arrive safely and promptly at your door.

Free Shipping: Enjoy free standard delivery on all orders over £100. We want you to feel confident and informed about your order every step of the way.
 
If you have any questions about our shipping process, feel free to reach out. We’re here to help you understand every detail, from packaging to delivery, so your experience is always smooth and hassle-free.

Return & Exchange Policy

We want you to love your purchases from Barks & Co.! If you are not completely satisfied with your items, our return policy is designed to make returns and exchanges easy and straightforward. Reach out to us within 30 days of receiving your order, and we will guide you on how to proceed. Your trust is important to us, so we ensure a hassle-free return process that puts you first.
 
We want to hear your story! If you have any feedback or experiences to share regarding our products, don’t hesitate to let us know. Your satisfaction is our priority.

Barks & Co. Trentham

Trentham Shopping Village

Stone Road

Trentham

Stoke-on-Trent

Staffordshire

ST4 8JG​

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Barks & Co. 

Bakewell

1 Portland Square

Bakewell

DE45 1HA

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